Urban Jungle Support

Everything you need to know about our street-style essentials and shopping experience.

How long does shipping take for domestic orders?

Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your urban gear sooner.

What is your return policy for apparel?

We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, socks and undergarments cannot be returned.

How do I know which size will fit me best?

Each product page features a detailed 'Size Guide' with specific measurements. Our fits range from 'True to Size' to 'Oversized Street Fit,' so please check the product description for details.

Do you ship internationally?

Yes, Urban Jungle ships to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7-14 business days.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.

Are your products sustainably sourced?

We are committed to the planet. 60% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% sustainable materials by 2025.